At kefirlady.com we aim to fill your order promptly and with high quality cultures. Your cultures will grow and last forever with proper care. We are on the honor system here so we do not need your money up front. That last part does not apply to overseas orders. And there is a reason. There are too many cancellations after they realize how much shipping is.
You need not wait very long before your cultures arrive. We are shipping most of our orders on Monday and then again on Friday. Please do not send any money until you hear back from us for the reason that we do not take checks, money orders, credit cards, pay pal, Western Union and all the rest. Everyone sends us cash paper money or postage stamps. For postage stamp payment, I like $6.70 and $5 or $2 stamps. If that is too hard, as in the case of Canadian and overseas orders, we also will accept an amazon.com gift card. When you are ready to order, fill out the form at the contact us page and remember to include your name and address. That makes it easy for me to copy and paste a label. Remember to put your full name for the first line of your address. I will confirm your order by email telling you how to pay and when I will be shipping. USPS tracking now comes with all domestic priority mail, the only way we ship.
All three of our cultures come fresh now (milk kefir grains, water grains and kombucha cultures). We have discontinued selling dried water grains. The trouble with dried water grains is the same as with dried milk kefir grains. They can lose their growth factor. They still work, but may not grow. Just as everyone else's dried milk kefir grains, mine are also of inferior quality. The drying process damages their growth factor and it takes weeks to get a good tasting batch. All cultures come with good instructions. All overseas and Canadian shipment will now be by Global Priority Mail which should arrive within 7-10 days. Should...but can take up to three weeks. I know by experience that kefir grains can survive up to 6 weeks in the mail.