At kefirlady.com we aim to fill your order promptly and with high quality cultures. Your cultures will grow and last forever with proper care.
Payment
Please do not send any money until you have received confirmation by email from us.
If you have a USA address we use the honor system and do not need your money up front.
Canada, we need payment in advance, due to the high volume of cancellations after learning the cost of shipping.
Preferred Payment Forms
US Cash paper money.
I also take an amazon.com gift card.
DO NOT SEND!
Checks
Credit cards
Money orders
PayPal
Western Union
To order please go to the contact us form at the bottom of the home page and fill out the form.
Please include complete shipping information. See the example below
Joann Doe
123 My Street
Somewhereville, MS, 000000
Note- Failure to provide a full address will result in slower order response and makes my job more difficult. Thank you for making my job easier, Marilyn
Order Confirmation: You will receive an email confirmation with the total amount due and planned ship date. We Only Ship Fresh Cultures We have discontinued selling dried milk kefir grains. Drying milk kefir grains damages their growth factor, they still work but may not grow, and it could take weeks to get a good tasting batch.
As is common with dried milk kefir grains, mine were also of inferior quality, and so I chose to discontinue selling them. Fresh cultures can withstand shipping; I know by experience that kefir grains can survive up to 6 weeks in the mail. All cultures come with clear written instructions.
News flash: I figured out how to dry water kefir grains and still keep the growth factor intact. So for the first time in years, I am offering dried water kefir grains. They begin growing by the second cycle.
All cultures come with good instructions. All shipments are now sent by first class mail which should arrive within 3 or 4 days in the states and 14 days to Canada and overseas. Should...but can take up to three weeks overseas. I know by experience that kefir grains can survive up to 6 weeks in the mail.
Shipping
We ship most of our orders on Mondays and Fridays.
US USPS tracking now comes with all domestic first class or priority mail, the only way we ship.
Canadian shipments are sent by first class mail which should arrive within 14 days. Don’t worry is there is a delay; fresh milk kefir grains can last up to 6 weeks in the mail. When you order dried water kefir grains it does not matter how long the shipping delay is.
Overseas: I am not shipping fresh milk kefir grains or kombucha cultures overseas currently. The package does not always reach the destination, and I am not willing to take that shipping fee loss anymore. I am sure you understand. I will ship dried water kefir grains. I can fit up to 10 packages in a box for the same $15 shipping.
USA Customers:
Canadian and Overseas orders:
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